Guidance for CUIMC on Applications That Can Be Used to Contact Research Participants
In these unique circumstances, rules are constantly evolving for the use of technology to assist providers and researchers in engaging with their patients and research subjects. Additional guidance on the feasibility of various technology applications is being provided by CUIMC IT to assist staff and faculty who have questions about what options are available.
All assistance requests for Google Voice, FaceTime, and WhatsApp should start with departmental IT staff, and then can be routed to 5HELP if it requires further examination.
Current HHS guidelines allow latitude to use technology to assist in patient communications during the current healthcare emergency. These guidelines are outlined at - https://www.hhs.gov/hipaa/for-professionals/special-topics/emergency-preparedness/notification-enforcement-discretion-telehealth/index.html