COVID-19: Facilities Support of Research

Updated 4/2/2020; 6:40 pm

Note that the policies and procedures reflected in the below FAQs are current, however they may be impacted/change/be updated as needed based on the impact of COVID-19.

Morningside and Manhattanville: 

Call the Facilities Services Center at 212-854-2222 for any facilities-related issue. The Service Center will continue to staff 24/7 however, custodial staff or specialized trade staff numbers may be reduced.  Staff will available to cover essential functions.


To report any urgent facilities-related issues, please call 212-305-HELP (4357), option 3. Please submit all non-urgent requests via the online work order system.

Morningside and Manhattanville:

Yes, building access will be limited. Building access will be managed by Public Safety. Only those persons authorized for card reader access for off hours and weekends will be allowed. CUIDs will be needed at all times.  Please verify your ID card access with your supervisor and with Public Safety if you have any questions.

CUIMC: Updated: Monday, March 23 (12:00 p.m.)

Rapidly changing circumstances related to the ongoing COVID-19 pandemic require us to take additional measures around Columbia University Irving Medical Center to slow the spread of the virus while maintaining basic operations to support the medical center. Please see below for important campus operations updates.

  • Only CUIMC essential personnel and approved members of the research community identified as essential are allowed to access CUIMC buildings; Columbia University IDs will be needed at all times. Please verify your ID card access with your supervisor and email [email protected] if you are a member of the research community and have any questions.
  • Access to the William Black Building entrance (650 W. 168th St.) is restricted to CUIMC employees only; all CUIMC employees must present their ID to enter through the Black Building--no exceptions.

CUIMC, Morningside and Manhattanville:

Facilities will continue to monitor all critical HVAC equipment. Facilities will respond to emergency and urgent situations, with all requests prioritized based on criticality for health, life, safety first.

CUIMC, Morningside and Manhattanville:

All emergency power and life safety systems will operate as they do now.

CUIMC, Morningside and Manhattanville:

All major utilities will continue to operate. Facilities has contingency plans in place in the event of staffing shortages.

Morningside and Manhattanville: 

Cleaning protocols in all public spaces has been enhanced as part of the effort to reduce transmission of COVID-19. These measures will continue in the immediate term. As campus activities are reduced, however, this schedule may be adjusted. Facilities will support urgent, critical cleaning on an as-needed basis.

Waste removal protocols:  no changes at this time.

Medical waste removal protocols:  no changes at this time.


Facilities Management has increased the frequency of high-touch cleaning and disinfecting in all public areas in both academic and residential buildings. These measures will continue until further notice.

Waste removal protocols: no changes at this time.

Medical waste removal protocols: no changes at this time.


Mudd Building loading dock is managed by the SEAS.
If you have questions, please contact:

CEPSR loading dock is managed by the Department of Biology.
If you have questions, please contact:

The GROVE - there are no changes to procedures for deliveries at this time.  Normal working hours are Monday to Friday, 6:00 AM to 11:45 pm. Saturday 6 AM to 6 pm. Sunday closed. 


No changes at this time. The loading dock will be open daily from 6 AM to 6pm.


While the Hammer Health Sciences Center loading dock continues to operate from 8 a.m. to 4 p.m., Monday through Friday, please call the P&S Mailroom at 212-305-3497 and a representative from Facilities Management will be available to assist with accessing the loading dock. Please also visit the CUIMC Facilities Management and Campus Services website.