The lived experiences of front line health care workforce during the COVID-19 pandemic: A qualitative study

Allison Norful, Associate Research Scientist in the School of Nursing

This study collects audiorecorded telephone interviews (n=80) of health care workforce (physicians, RNs, nursing assistants, pharmacists) about their experience working in a large urban hospital at the early stages of the COVID-19 pandemic. Using open ended questions, we examine workforce perspectives about planning and preparedness, risk analysis, governance and leadership, workforce capacity, burnout/stress mitigation strategies, collaborative networks.